6 Months Warranty

Warranty Coverage:

Luggage Quality: Airwheel guarantees the quality of its luggage products and battery for a
period of 6 months warranty from the date of purchase. During this period, any defects in
materials or craftsmanship will be addressed by Airwheel Technologies Corporation

Covered Issues:

Manufacturing Defects: The warranty covers any defects in materials or craftsmanship that
arise during normal use of the product. If such defects occur, Airwheel will, at its discretion,
repair or replace the defective product.


Misuse: Damage caused by improper use, such as transporting unusual or hazardous items, is
not covered.

Neglect and Accidents: Any damage resulting from neglect, accidents, or improper handling is
excluded from coverage.

Wear and Tear: Normal wear and tear, including abrasion and deterioration over time, is not

Environmental Exposure: Damage caused by exposure to extreme temperatures, solvents,
acids, or water is not covered.

Transport Damage: Damage incurred during transport (e.g., by airlines) is excluded. It is
recommended to inspect the product immediately after transit and file a claim with the carrier if
damage is found.

Unauthorized Repairs and Maintenance:
Any repairs or maintenance performed by entities other than Airwheel Technologies Corporation
or its authorized service centers will void the warranty. Customers are encouraged to contact
Airwheel via email at support@airwheel.ph for guidance on repairs to avoid voiding the

Warranty Services:

Repair or Replacement: If a product defect covered by the warranty is identified, Airwheel will
decide whether to repair or replace the product. The customer must initiate this process by
emailing support@airwheel.ph with a description of the issue.

Labor Charges: Airwheel does not cover labor charges for repairs performed by anyone other
than its authorized service centers.

Limitations and Disclaimers:

Incidental and Consequential Damages: Airwheel disclaims any liability for incidental and
consequential damages arising from the use or inability to use the product.

Implied Warranties: To the extent permitted by applicable law, any implied warranties, including
those of merchantability and fitness for a particular purpose, are excluded.
Value Limitation: The warranty is limited to the original purchase price of the product.

Additional Information:

Manufacturing Specifications: Specifications of Airwheel products may change without prior

Product Locks: Locks are intended to prevent accidental opening and may not prevent theft,
breakage, or unauthorized access by third parties, such as airline or airport personnel.

Inspection After Transit: Customers are advised to inspect their products immediately after
handling by others. For any damage identified upon arrival, customers should file a claim with
the transit company before clearing customs, if possible.

Legal Rights:

This warranty grants specific legal rights, and customers may have additional rights that vary by
state or country. The exclusions and limitations outlined in this warranty may not apply in all
jurisdictions, depending on local laws regarding the exclusion or limitation of implied warranties
and incidental or consequential damages. For a comprehensive understanding of the warranty terms and conditions, customers should
refer to the full warranty documentation provided with their Airwheel product. This summary
provides an overview but does not replace the detailed warranty information included with the